Cancellation and Refund Policy
Effective Date: 30/01/2025
Thank you for choosing Raja Products. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds are accepted. By using our website rajaproducts.in, you agree to the terms stated in this policy.
Cancellation Policy
Order Cancellation
You may cancel your order within 24 hours of placing it.
Cancellation Process
- Contact our customer support team at support@rajaproducts.in
- Provide your order number and the reason for cancellation
Refund for Cancellation
If the cancellation is made within 24 hours, a full refund will be issued within 7 days.
Refund Policy
Product Return
If you receive a damaged or defective product, please contact us within 7 days of receiving the order.
Return Process
- Contact our customer support team at support@rajaproducts.in
- Provide your order number, details of the issue, and photographic evidence if applicable
Refund for Returns
- Upon approval of the return, a refund will be processed
- Refunds will be issued to the original payment method
- Refunds will be processed within 14 days of the returned items being received
Incomplete or Incorrect Orders
If you receive an incomplete or incorrect order, please notify us within 7 days of receiving the order. We will arrange for the correct items to be sent or issue a refund.
Contact Us
If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us:
Email: support@rajaproducts.in
Business Address: B-108, Shakarpur, Delhi-110092
