Shipping Policy

Shipping & Delivery Policy

Effective Date: 30/01/2024

Thank you for choosing Raja Products.
This Shipping and Delivery Policy explains the terms and conditions regarding the processing, shipping, and delivery of your orders placed on rajaproducts.in.
By making a purchase on our website, you agree to the terms mentioned below.

1. Order Processing Time

  • All confirmed orders are typically processed within 2 business days (excluding weekends and public holidays).

  • Orders placed after 5 PM will be processed on the next working day.

2. Shipping Partners

We work with reliable and trusted courier partners across India to ensure safe and timely delivery of your orders.

3. Shipping Locations

We currently ship orders only within India.
International shipping will be announced soon.

4. Shipping Charges

  • For Delhi Orders:

    • Orders above ₹499 qualify for free shipping (conditions apply).

    • Orders below ₹499 will have a standard shipping fee displayed at checkout.

  • For COD (Cash on Delivery) Orders:

    • COD orders above ₹999 qualify for free shipping.

    • Orders below ₹999 may include a small COD and delivery charge.

  • For Other Locations:

    • Shipping charges will vary depending on the delivery location and will be calculated at checkout.

5. Estimated Delivery Time

  • Delivery times vary based on your location.

  • The estimated delivery time will be provided during checkout.

  • Metro cities usually receive deliveries within 3–5 business days, while other areas may take 5–8 business days.

6. Order & Shipping Notifications

  • Order Confirmation: You will receive a confirmation email immediately after placing your order.

  • Shipping Updates: Once your order is shipped, you will receive tracking details via email and/or SMS so you can track your package in real time.

7. Free Shipping Conditions

  • Delhi orders: Free shipping on orders above ₹499.

  • COD orders: Free shipping on orders above ₹999.

  • Free shipping offers are subject to change during promotional periods.

8. Contact Us

If you have any questions or concerns regarding our Shipping and Delivery Policy, please reach out to us at:

📧 Email: support@rajaproducts.in
🏢 Business Address: B-108, Shakarpur, Delhi-110092

Raja Products is committed to ensuring a smooth, transparent, and reliable shopping experience for all our customers.